a triarchy press recommendation
A Question of Trust by
Sally Bibb
Publication Date: 2007
No. of Pages: 178
Book type: Paperback
ISBN: 978190487921
List Price: £9.99
This book is about trust in organisations: what can be achieved when it's present, what can happen when it's not and how to develop a culture of trust. It explores why:
- Without it, an organisation can never achieve real and sustainable success.
- You can't reach your full potential as an individual if you don't trust and aren't trusted.
It also explains how to develop trust actively and genuinely, if you want to build relationships and achieve success.
Trust is the single most important issue facing organisations today, yet it is rarely discussed. Trust is the key driver of success - or put another way, mistrust can ruin a business faster than anything else. Trust is the basis for sound relationships, and sound relationships have to be in place to build an organisation that is as successful as it can be. Trust is not an optional extra that is 'nice to have', but something that is essential and a potent source of competitive advantage.
The book highlights the experiences of people who have grappled with the issue. The stories illustrate why trust is increasingly relevant but still elusive in organisational life.
"A serious account of how trust lies at the heart of business and personal success"
Financial Times
"It has never been more important that people understand clearly what the top leaders of an organization stand for. The examples given around leadership are very practical, and are useful for any individual or organization that internalizes the importance and benefits of leaders that create trust, an open work environment, and are dedicated to building a values-driven company."
Susan Bowick, Human Resources and Workforce Development, Hewlett Packard
"The interesting thing about trust is that virtually every manager I have met thinks he or she inspires it in others. In a cross-cultural setting, this could not be further from the truth; the notion and development of trust is not common to all cultures. This book provides a fascinating and practical insight into a facet of business so readily taken for granted, but so often misunderstood. A must for all international leaders."
Dr Ritchie Bent, Group Head of Human Resources, Jardine Matheson Ltd
"Trust: a precious commodity; occurs naturally but easily broken; can be made from a strong solution of openness and integrity; shines in the dark and releases disproportionate amounts of energy, innovation and creativity; an essential ingredient for satisfaction and achievement. This book shows you how to understand and develop this rare and wonderful gift."
John Harris, former CEO of Calor Group
About the Author
Sally's field of expertise is organisation development and change. She has spent 15 years working with people from different generations and cultures in Europe, USA and Asia. Her passion for understanding people and organisations has led her to write on the subject. And she is an author of several books and articles.
She has an MSc in Change Agent Skills and Strategies as well as lots of practical experience of how change happens, what works and what doesn't. Before she joined Talent Smoothie Sally held organisational change, HR and learning and development roles at BT, Cable and Wireless and The Economist Group. Sally is a Member of the CIPD and an associate of CRF (Corporate Research Forum). Sally is an Argentine tango dancer in her spare time and is finding herself dancing with all generations as well as working with them!
